Thursday, 26 April 2012

How to Work with Someone You Hate

Another interesting article this week relates to people that we hate to work work with but have to.  In summary the ways to resolve the situation come down to some simple do's and don'ts from an HBR a article by Amy Gallo.

And remember if all else fails count to 10.










Principles to Remember


Do:

  • Manage your own reaction to the behavior first
  • Practice emotional detachment so the person's behaviors don't bother you
  • Spend time trying to get to know the person and better understand what motivates him 



Don't:

  • Assume that it is all about the other person — you likely play some part
  • Commiserate with others who could be unfairly influenced by your negativity or may judge you for your complaints
  • Give feedback unless you can focus on work issues and can avoid a personal conflict

How to Work with Someone You Hate - Amy Gallo - Best Practices - Harvard Business Review

Thursday, 19 April 2012

Virtual Teams

During the week I came across an interesting article on managing virtual teams.


Here at Cross Group on top of our core staff in Invercargill we are putting together a team of people to service customers needs in all corners of not only New Zealand but also the globe.


Gone are the days of having multi story glass towers containing lots of rats running on a treadmill working on a centralised system.


Technology and just as importantly higher levels of security, allow cloud based inititives to be implemented that allow virtual teams to  operate at the highest level.  As our moto suggests change is inevitable growth is intentional.


How to Manage Virtual Teams